WeChat, WhatsApp and Instagram messages: AI replies first from your company info and passes on what it doesn't know

The problem

With customers in front of you, nobody answers the phone and messages pile up till night.

Before

Reply to everything at night — by then the customer has gone elsewhere.

Now

It replies first by your shop's rules: opening hours, price range, how to book. Anything it's unsure of comes to you.

You do

Prices, promises, professional calls — whatever's passed to you, you answer.

Runs

As soon as a message arrives

Tools

Meta business assistant · Codex

Replying fast matters more than replying perfectly.